FAQ
COVID FAQ
I saw gyms are open. Are you guys offering indoor classes?
Yes we are! Starting March 7th 2022, you do not need to be fully vaccinated with a Covid-19 vaccine to take any of our indoor classes though we highly recommend it. In case of any future mandates we recommend you still provide proof of vaccination to vax@thefitinbedstuy.com to avoid any future interruptions to your routine.
What happens if I’m signed up for a class but I start coming down with Covid symptoms or I had an exposure prior?
For class cancellations due to exposure to Covid, suspicion of Covid, or a Covid-19 diagnosis, access to booking will be paused until we receive a copy of a negative rapid or PCR test. This is out of an abundance of caution until this thing gets under control.
So are you offering private sessions?
Yes we are! You will now be able to book private sessions through our website, through the MINDBODY App under the Schedule>Appointments tab, or by just contacting your favorite instructor.
What about these outdoor classes?
We have been training people outdoors from a social distance. We open up a new week of classes every Monday at noon. You can easily sign up for outdoor sessions on our website or through the MINDBODY App (Marcus Garvey location). Class is held @ Decatur Playground: 242 MacDonough St, Brooklyn, NY 11216
Everyone must bring their own mat, towel, & water. Since instructors will be keeping a proper distance, there will be no hands on adjustments though modifications will be explained/displayed. We don't recommend attending these sessions if you are severely injured.
How much do these classes cost?
Our outdoor classes are $15. We currently are not offering packs due to the uncertainty of in studio regulations and weather cancellations, but those with Rookie 2-for-1 passes or 30-Day Challenge passes can use their sessions towards outdoor & virtual classes in addition to in-studio.
Speaking of weather, how does it work if it rains or snows?
The night before or day of, those signed up for class will get an email about our weather watch. We will continue to monitor and will make a call at least an hour before to cancel the class if weather is not on our side. you will get your pass back to use for a future date is so. If you would like to avoid the weather risk, make sure to cancel your class at least 12-hours prior.
STANDARD FAQ
What types of classes do you offer at these 3 studios?
At THE FIT IN on Marcus Garvey BLVD, we offer strength training in our STRONG & STRONGER classes. So you’d be working out with TRX Suspension Trainers, weights, and other fun toys along with your own body weight.
At our THE FIT IN: PILATES REFORMED studio, we offer our semi-private pilates apparatus classes. One of the few places in the city where you can take a journey through the pilates world of the reformer, tower, mat & chair in a group setting.
THE FIT IN: BEATS & BARRES is our barre fitness studio. No dance experience required. Just a love for music and for a little burn. You’ll also find BEATS & YOGA, Pilates Mat, and Pilates Chair classes here.
Wait, what Is Pilates?
Pilates is a form of exercise which focuses on strengthening and lengthening the body. You strengthen your stabilizer muscles, ESPECIALLY your core, and lengthen your posture to stand taller and be stronger in your everyday activities.
Is Pilates Like Yoga?
Nope, not like yoga. It’s pilates.
Whatever. Do I have to bring a Mat or anything?
Nope, not for indoor classes. We have everything you need. Just bring sneakers for the STRONG or STRONGER classes, and socks for the Pilates classes.
Well I’m new to all this. Do you have any classes for beginners and those easing into the fitness life?
All our classes are good for beginners aside from PILATES STRONG & PILATES REFORMED: JUMP which is advanced. In each class you go at your own pace. You have attentive instructors that focus on each person in the room due to the small class sizes. If the Pilates equipment scares you a bit or if you’re dealing with injury, the PILATES REFORMED: FUNDAMENTALS class is great for you.
Small class size?!?! How many people can fit in a class?
For PILATES REFORMED, it’s 4 people in a session. That’s why it’s semi-private. PILATES MAT is up to 12 people. Our STRONG & STRONGER Classes are up to 6-8.
How does the waitlist work if classes are full?
People can be added to the waitlist if they have a payment option in their account. People will automatically be added from the waitlist if a spot becomes available 12 hours before the class start time so it’s important they remove themselves from the waitlist if they’re no longer interested. Within the 12-hour cancellation window, they won’t be added in automatically. If spots open up within that time, people can leave the waitlist and add themselves into class directly. If you use all your payment options for other classes while on the waitlist, and you are added in, you will either be dropped from a future class or be charged for a single class.
What if I don’t get added in from the waitlist?
Then you will have a pass to use for a future class of your choice.
Sounds like I’ll get sweaty, are there showers?
Our studios are small so no showers, but we do keep body wipes in our bathrooms for you to freshen up if you need to run out.
How do I sign up for classes?
You can visit our website to sign up directly. But I highly recommend downloading the Mindbody Online App as it makes it so easy to book us and add it right into your calendar. In the App you will have to find all 3 studios separately.
Ok, What If I sign up for an account in person or through the app, how to I receive a password?
To create a password, visit thefitinbedstuy.com/schedule to book. When you choose a class you’ll be sent to a login where you’ll click “Need New Password” and enter the email address attached to your account.
Ok, I went to go sign up but I saw there is no unlimited membership. Why not?
We feel it’s important for people to keep track of how many times you workout and how much you’re spending. So many times we sign up for “unlimiteds” and don’t actually reap the benefits. We end up paying more than we thought. So instead, we have our 30-Day Challenge Packs where you can go on average 3, 4, or 5x a week. You can also plan it around your life while not losing out.
I like to save! Speaking of save, what about ClassPass?
We aren’t on ClassPass and don’t plan to be on it in the near future. Our clients are regulars and we’re happy to have built a community. The community is what makes our studio special. We hold each other accountable and the support system is key to maintaining a routine.
Someone gave me a Gift Card. How do I use it?
A gift card is for a monetary value. to redeem them, you must pick a pricing option to purchase and go through the checkout process. At the time of submitting your payment information, there is an option to input your gift card number. If there is a balance due, you can enter your credit card to cover the difference. Any unused gift card balance will remain on your gift card.
Do you offer private sessions too?
We do! Some of our instructors have availability for Privates and they have their own rates. For Booking and Pricing, you can check out our pricing page.
What’s your cancellation policy?
Things happen. That’s why we offer a 12-hour cancellation Policy. This is to make sure our clients are courteous to each other by opening up spaces in enough time for their fellow family members to take class. The cancellation policy applies to moving class times as well. We will try to work with you but if classes are full then we have to penalize for the space that was taken up. Starting January 1, 2023 we are adding a $8 late cancel fee and a $10 no-show fee to ensure everyone is making space for others in the community to join in on your favorite classes. This is in addition to the loss of your class. If you do not have a card on file, your account will receive a negative balance. Those with with a negative balance of $25 or more will have their account paused until the balance is cleared in full.
Ok what if I don’t want to cancel but I’m running late?
Generally late is ok, but it can be distracting to the instructor and classmates. So we ask that you be respectful to others. If you don’t arrive within 5 minutes of the class start time, we can’t allow you in and you won’t be able to receive your session back.
Why can’t I call you guys? Are you antisocial?
Quite the opposite. We have such an amazing family here but we are still a small operation. The instructors man the studio’s while they teach. When there are no classes in session, we are closed. The fastest way to get us is by email info@thefitinbedstuy.com.